IT Services For Troy Businesses:

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?

Give us a call and discover how great local IT services and computer support can be!

Business Owners, Call Now For Immediate Support: 248-494-7253

IT Buyers Guide

The Metro Detroit Business Owner's Guide To IT Support Services And Fees

4 Big Reasons to Choose JDCTek to Support Your Computer Network

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

Our Services

Managed IT Services

Let us give you the peace of mind you deserve.

Network Security

Let us help you keep your company's data safe.

Hourly IT Services

We can help with your hourly IT needs.

Remote IT Services

We can fix your issues with ease and speed.

Office365 Expertise

We can fix your issues with ease and speed.

Having a Single point of contact for all our technology needs for our 20 locations and growing business is priceless!

Since working with JDCTek in a growing relationship for over 15 years across multiple locations and across multiple states the biggest benefit is having one point of contact, a team that can support all our IT needs including, but not limited to workstation procurement, maintenance, help desk support, security, email, and consulting has been extremely helpful.

Visiting and assessing new location conditions and quantifying it against the best practices that have been developed specifically for OUR business. Not one size fits all models that a lot of other advisors seem to utilize.

There is a saying about staffing investments. “What if we invest in someone and they leave? Countered with, what if we do not invest in them and they stay”. IT infrastructure is such a critical component of any modern business. If you don’t have a reliable infrastructure in place, you will be constantly fighting an uphill battle and putting out distracting and damaging “fires”. Having an outsourced team with a level of knowledge and commitment of support has been such a relief!

Andy M.

Fast Response when you need it and fast and competent solutions to help our construction business!

The single most benefit to me and my company is the peace of mind knowing that JDCTek has my computers safe from hackers, phishing, and malicious viruses with their 24-hour monitoring service.

The ease of getting a hold of someone via phone or their support email and the quick response with the most knowledgeable technicians.  I like how they take the time with me and explain the issue when I am having difficulty understanding, I am not tech savvy as the saying goes.

I would tell them that they would get the best service with the most knowledgeable technicians, and they would be confident with the security measures that JDCTek puts in place, because these days the hackers are smart, but JDCTek is smarter and keep up to date with what the hackers are doing.  I would also tell them that JDCTek is able to help with the most difficult of situations in any of the software you may be using.

Patti Z.

Expert Solutions a phone call away, keep my business and my staff safe and efficient!

I have been a customer since JDCTek opened its doors in 2007. I am not a Tek person at all, but Joel and his team take immediate care of my needs, so I am not distracted by technology issues in my business. I have NEVER been disappointed by the JDCTek team.

I also have never needed to work with any other IT company. Why? Because they prove time and time again, they have my best interest in mind and create solutions for my specific needs.  Since partnering with JDCTek I feel it has allowed us to grow and save money not lose it through utilizing the right solutions to keep our business moving forward.

If you’re looking for a new IT and Security provider I would say “You will never regret your decision, I didn’t” and it was one of best business decisions EVER!

Pat C.

About JDCTek

Started in 2007, JDCTek is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Troy. Our team of talented IT professionals can solve your IT nightmares once and for all.