Testimonials

Joel and his team are excellent. As a retired business owner now consulting and writing, I need my computer as much as ever. We are in our second generation of computers with JDCTek and are considering our 3rd. But it is not just products but also service they provide that make help us do what we want. Thanks Joel and team.

Handing your computer over to get it fixed can be a frustrating experience on several levels. One, and the most obvious, is the fact your machine isn’t working and the angst of possibly losing all of your information that was on the hard drive…pictures, memories and, of course, your personal information. Second, trusting someone to fix your machine the proper way the first time and maintaining the integrity of your personal information.
Joel Chinsky has demonstrated his abilities to repair computers right the first time. His skills and knowledge are second to none. His honesty and integrity are unwavering. Joel will let you know when things are not necessary and will take the time to walk you through the entire process, using every day language to describe what is involved, including the time and money, to fix your situation.
Personally, Joel has installed a new hard drive on my Dell computer that had crashed. He was able to save all the information and photos from the damaged hard drive before he replaced it with a new one and transferred that information to the new hard drive.
This Christmas I bought my son his very first laptop and Joel removed all the unnecessary promotional stuff that tends to clog up a computer. Further he downloaded all the necessary patches from Microsoft and updates from third-party programs–essentially making my son’s computer ready to go the moment he opened his gift…he even had the “Welcome” screen with my son’s name on it–talk about “attention to details!” Also, after downloading a game for my son, the game had issues with the Vista platform and Joel was able to remotely handle the situation.
And finally, my mom had issues with her Dell desktop. Keep in mind my mom is as technologically challenged as it gets. Joel fixed her computer and was able to explain to her what happened and how it was fixed. He was also instrumental in advising and suggesting ideas for her new flat screen panel monitor that she is enjoying to this day.
If you have a computer that is giving you problems, running very poorly or even at all, Joel is the person to see. Additionally, if you’re in the market to upgrade or replace your old machine and would like an unbiased view on the new products on the market, Joel can guide you through the process and even enhance your machine once it’s arrived.
When you contact Joel to work with you to help solve your issues, you can expect to receive superb quality of work performed in a timely manner at reasonable prices.

Joel, you are a life saver when it comes to computer problems. You are positively the best computer guy around. Thank you for all your help in taking care of computer glitches and problems I’ve encountered. You are able to figure everything out so quickly and explain things in layman terms, you’re the best ! I’m so glad to have found such an honest, patient, and efficient computer man. It’s a pleasure to give your name out and know they’re getting such a dependable and reliable person. Thanks for your expertise.

My husband and I know just about enough about computers to open internet explorer and search for something! That’s where Joel Chinsky comes in! Joel helped us to find the right computer for our family’s needs, set it up for us and showed us the best way to keep it running smoothly. Every time anything happened we weren’t sure about [where do those pop up ‘errors’ come from anyway?] we would call Joel and he’d have the answer. Joel Chinsky is our ‘go to’ computer man and we would recommend him to anyone who needs a common-sense, no nonsense approach to their computer-related problems! Joel amazed us when we got a suspected virus on our computer … he logged onto our machine remotely, did his ‘magic’ and about an hour later we were running smoothly again. I’ve recommended Joel to all of my friends, and I have no hesitation in recommending him to you too.

Joel has ‘saved’ me more than once from the trouble I’ve gotten myself in clicking the wrong thing as well other ‘mysteries’ that seem to come up periodically with my computer. He is dependable, honest, extremely knowledgeable, and proactive in setting things up so that my computer runs most efficiently. I recommend him to friends and keep his card taped to my computer for easy reference.