IT Services For Troy Businesses:

Having a Single point of contact for all our technology needs for our 20 locations and growing business is priceless!

Since working with JDCTek in a growing relationship for over 15 years across multiple locations and across multiple states the biggest benefit is having one point of contact, a team that can support all our IT needs including, but not limited to workstation procurement, maintenance, help desk support, security, email, and consulting has been extremely helpful.

Visiting and assessing new location conditions and quantifying it against the best practices that have been developed specifically for OUR business. Not one size fits all models that a lot of other advisors seem to utilize.

There is a saying about staffing investments. “What if we invest in someone and they leave? Countered with, what if we do not invest in them and they stay”. IT infrastructure is such a critical component of any modern business. If you don’t have a reliable infrastructure in place, you will be constantly fighting an uphill battle and putting out distracting and damaging “fires”. Having an outsourced team with a level of knowledge and commitment of support has been such a relief!

Fast Response when you need it and fast and competent solutions to help our construction business!

The single most benefit to me and my company is the peace of mind knowing that JDCTek has my computers safe from hackers, phishing, and malicious viruses with their 24-hour monitoring service.

The ease of getting a hold of someone via phone or their support email and the quick response with the most knowledgeable technicians.  I like how they take the time with me and explain the issue when I am having difficulty understanding, I am not tech savvy as the saying goes.

I would tell them that they would get the best service with the most knowledgeable technicians, and they would be confident with the security measures that JDCTek puts in place, because these days the hackers are smart, but JDCTek is smarter and keep up to date with what the hackers are doing.  I would also tell them that JDCTek is able to help with the most difficult of situations in any of the software you may be using.

Expert Solutions a phone call away, keep my business and my staff safe and efficient!

I have been a customer since JDCTek opened its doors in 2007. I am not a Tek person at all, but Joel and his team take immediate care of my needs, so I am not distracted by technology issues in my business. I have NEVER been disappointed by the JDCTek team.

I also have never needed to work with any other IT company. Why? Because they prove time and time again, they have my best interest in mind and create solutions for my specific needs.  Since partnering with JDCTek I feel it has allowed us to grow and save money not lose it through utilizing the right solutions to keep our business moving forward.

If you’re looking for a new IT and Security provider I would say “You will never regret your decision, I didn’t” and it was one of best business decisions EVER!